01
About this policy
RERA Exam Coach is operated by SILA GREEN REAL ESTATE L.L.C., Silver Tower, Office 908, Business Bay, Dubai, UAE. This policy describes the data flows implemented in the app.
02
Account and learning data
The app uses your account identifier and email address for sign-in. If you choose Sign in with Apple, Apple may supply your name and a private relay email address. We store your selected language and preparation route, lesson progress, practice answers, exam attempts and results so you can resume your studies and synchronise progress.
03
Technical data
The app stores session credentials in the device Keychain and learning state on the device. Device installation identifiers and operation identifiers help synchronise progress and avoid duplicate submissions. Infrastructure providers may process connection and security logs, including IP addresses, to operate and protect the service.
04
Service providers
Supabase provides authentication, database and server functions. Resend delivers sign-in emails. Apple processes Sign in with Apple when you choose that method. The configured Supabase project is hosted in Mumbai, India. Providers may process technical data in other locations under their own service arrangements.
05
Tracking and permissions
The current app does not use advertising tracking or third-party advertising SDKs. It does not request access to your contacts, photos or precise location. Learning activity is linked to your account to provide app functionality.
06
Storage and account deletion
We retain account and learning data while your account is active so that you can continue your studies and synchronise progress.
You can request deletion from the account screen in the app. The service disables access while it removes the account and learning records. If a request is interrupted, minimal records are kept so that it can be completed safely. Completed deletion records and their hashed account markers are removed after 30 days.
The current service does not maintain scheduled database backups. Signing out or uninstalling the app does not delete your server account. If you cannot use in-app deletion, contact support@realsila.ae.
07
Your requests
Contact the app operator at support@realsila.ae to request access to, correction of or deletion of your personal data, or to raise a privacy concern. Applicable rights may depend on your location.
08
When you contact support
If you email support, we receive your email address and the information you choose to include. We use it to respond to your request and investigate the reported issue. Email is handled by our email provider. Do not include passwords or sign-in codes.
Support correspondence is kept to handle and follow up on your request. Deleting an app account does not automatically delete email correspondence or infrastructure security logs; you can contact us about deletion of that information separately.
09
External content
Links to official sources and SILA content may open third-party sites. Their own privacy policies apply to activity on those sites. Changes to the app’s data processing will be reflected in an updated policy.
10
This website
These pages do not use analytics scripts, advertising trackers or cookies set by the page code. The hosting provider may process connection and security logs, including IP addresses, when you visit. Email links open your email app and do not send a message until you choose to send it.